One of the major focus areas of NINtec is our Managed Services Division. This division balances the third wave of outsourcing namely Infrastructure Management Services successfully as IDC has estimated that more than 80% of IT objects are being managed remotely. This also makes NINtec to be well positioned and right sized RIM Services partner with the multi-skilled team of IT specialists and generalists. You can rely on us for efficient, consistent, transparent and cost effective RIM solutions and services as our approaches for remote / extended 24X7 support are robust and proven.
NINtec's RIM Team consists of certified resources having major certifications like MCITP, MCSA, MCSE, CCNA, CCNP, CCIE, RHC, VMware, McAfee, Trend Micro, Symantec, etc. All our resources are trained on best practices as our operations are ITIL driven with some of them also being certified ITIL professionals. Although, to address the dynamic IT needs and technological changes in the marketplace, our team management is an agile process wherein we proactively add new skills through internal training or by adding experienced professionals on our roles.
We have logically distributed our services across 4 pillars of Infrastructure. They are Servers & Virtualization, Networks, Security and Desktops / Endpoints. From design to implementation and monitoring to audit, we cover all aspects of Infrastructure Management. The constants are: process adherence, governance and reporting, knowledge management and Service Level Assurance.
Our major offerings are:
- Server Management
- Desktop Management
- Security Management
- Network Monitoring & Management
- Complete IT Infrastructure Management
- Helpdesk Management Services
- Server, Messaging, Virtualization & Application Platform Infrastructure Setup & Migration Services
Engagement models:We have different engagement models for our Customers and partners as we are very much flexible in terms of engagement. However, following are the most appropriate models on which we work.
- Shared Team Model
- Dedicated Team Model
- Ticket Based Model
- Unit Based Model
- Time & Material Model